When accidents happen with chemicals, medicine, or household items, call Poison Help. Get help right away from a local poison expert.
If someone is unconscious or has trouble breathing, call 911.
The Georgia Poison Center has become the first in the nation to answer poisoning questions online with live-chatting. Dr. Gaylord Lopez, managing director of the Georgia Poison Center is confident that live-chatting will allow the center to reach the next generation of tech savvy young adults including parents and teenagers who may be less apt to use the 1-800 number. “Calling someone is so year 2000. No one calls anymore,” said Dr. Lopez.
To date, the Georgia Poison Center has responded to live-chat inquiries regarding sleeping pills, a child who ingested air freshener, and a toddler who accidentally swallowed a bullet. The latter was from a nurse practitioner who was on site with the toddler.
“We talked the nurse practitioner step-by-step via chat through how to manage a case of possible lead poisoning in a bullet that had not been fired,” said Dr. Lopez.
The Georgia Poison Center (GPC) is one of 55 centers nationwide, and the only one in Georgia, to be certified as a Regional Poison Center by the American Association of Poison Control Centers . The GPC has provided assistance and expertise in the medical diagnosis and management of human and animal poisonings to Georgia residents since 1970. Today, Specialists in Poison Information at the GPC handle over 100,000 calls a year from residents asking about medication, overdoses, and products that may or may not be toxic.
With the capability of taking questions via live-chatting, the GPC is poised to keep pace with technology and handle even more poisoning inquiries. The Center is currently evaluating the possibility of adding email services to compliment telephone and live-chat capabilities.